FAQs

1. How can I choose the best saving accounts?

Mahalaxmi Normal Saving Minimum Balance NPR. 100/-
Mahalaxmi Special Saving Minimum Balance NPR. 100/-
Mahalaxmi Grihalaxmi Bachat

Minimum Balance NPR. 100/

Any Branch Banking Services (ABBS)

50% Discount on locker facility

Mahalaxmi Student Saving Account Minimum Balance NPR 100/-
Mahalaxmi Jestha Nagarik Bachhat Minimum Balance NPR 100/-
Mahalaxmi Karmachari Bachat Khata Minimum Balance NPR 100/-
Mahalaxmi Sambridhi Bachat Minimum Balance NPR 100/-
Mahalaxmi Baal Bachat Khata Minimum Balance NPR 100/-
Mahalaxmi Sharedhani Bachat Minimum Balance NPR 100/-
Mahalaxmi Bhukampa Pidit Account Minimum Balance Zero
Mahalaxmi Samajik Surakchhya Account Minimum Balance Zero
Mahalaxmi Bachat Khata Minimum Balance NPR 100/-
Mahalaxmi Safety Saving Account

Minimum Balance NPR 2,000/-

50% discount on Locker Facility (Subject to availability)

Mahalaxmi Sunaulo Bachat Khata Minimum Balance NPR 5,000/-
Mahalaxmi Anmol Bachat Khata

Minimum Balance NPR 1,500/-

Mobile banking service

ABBS (Any branch banking service)

E-banking & cheques book

Mahalaxmi Pension Bachat Khata

Minimum Balance NPR 100/-

Any Branch Banking Services(ABBS)

2. Where can I find the interest rate for savings account?

     Interest Rates can be checked in http://www.mahalaxmibank.com/interest-rates.html

3. Who can apply for the VISA debit card of Mahalaxmi Bikas Bank Ltd?

     Any Nepali or Foreign citizens who have maintained personal savings account with Mahalaxmi Bikas Bank Ltd are eligible to apply for the card by filling the Visa Debit Application form at any branch offices t your convenience.

4. What are the minimum requirements and time to get Debit Card?

    It takes 5, 7, or 10 working days depending upon location of the branch to make the Visa Debit Card ready for collection as soon as the  valid application form is submitted.

5. What documents do I need to open an account?

Individual Account Company Account
Fully filled application form
Photocopy of citizenship certificate
2 Passport Size Photos
Copy of utility bills, if available                            
Fully filled application form
Citizenship Certificate of the authorized signatories and Board of Directors
Passport size photos of the authorized signatories and Board of Directors
KYC (Know Your Customer) Form filled by each of the authorized signatories and Board of Directors
Company Stamp
PAN/VAT Certificate
Registration Certificate
MOU/AOA
Minute which decides the opening of account by stating the authorized signatories
Latest audit financial of organization
Tax clearance certificate
Additional Certificate upon request

6. What is KYC?

It is the process by which banks obtain information about their customers and their financial proceedings. The objective of the KYC (Know Your Customer process) is to prevent banks from being used, intentionally or unintentionally, by criminal elements for money laundering activities.

7. How can an existing customer update the KYC documents?

It is the responsibility of the account holders to provide their updated and complete information to bank. Therefore, all account holders including authorized account operators can contact the nearest branch of the bank to update their KYC related information.

8. Does a customer have to update their KYC to the bank again?

Banks are required to periodically update the customer’s KYC records. This is the part of the ongoing due diligence on bank accounts.

9. In how many days the account will be dormant?

Bank would not close your account until your approval is not received, however, the account shall be dormant if it remains inactive for the period of 3 years.

10. How can I activate my dormant account?

Dormant account can be activated by visiting the nearest branch and filling up the the form to activate the account.

11. Are there any charges to close my account?

No, the bank does not charge any amount to close the account.

12. Where can I find the list of Branch Networks of MBBL?

The list of the branch network of MBBL is in the following link:
http://www.mahalaxmibank.com/branch.html